prezzy

Support

Prezzy helps you plan gifts for everyone you care about, with reminders that leave time to find something good. If something isn't working or you have an idea, I'd love to hear from you.

Email me at

I'm one person, so I usually reply within a couple of days. It helps to include your iPhone model and iOS version.

Getting started

How do I add people quickly?

On the People tab, tap Import from Contacts. Prezzy brings in the names and birthdays you choose and keeps them on your iPhone. You can also tap + to add someone by hand.

How do I save a gift idea from a website?
  1. Open the product page in Safari or a shopping app.
  2. Tap Share, then Prezzy. If you don't see it, scroll the app row, tap More and switch Prezzy on.
  3. Choose who it's for and save. Prezzy fetches the title, price and picture where the page provides them.

You can also copy a link and use Paste when you add an idea in the app.

What does "sorted" mean?

A person is sorted for an occasion once you've marked at least one gift as bought for them. The present icons show who's sorted (filled) and who still needs a gift (dashed outline).

How do I add the widget?
  1. Touch and hold an empty spot on your Home Screen until the apps jiggle.
  2. Tap Edit, then Add Widget, and search for Prezzy.
  3. Pick a size and tap Add Widget.

The widget is part of Prezzy Premium.

Reminders

I'm not getting reminders
  1. Open the iPhone Settings app, tap Notifications, then Prezzy, and make sure Allow Notifications is on.
  2. In Prezzy, open Settings and check which reminders are switched on under Remind me, and the reminder time.
  3. Check that a Focus mode isn't silencing Prezzy at that time.
When do reminders arrive?

Free reminders arrive a week before and on the day. With Premium you can also get reminders 30 days and 2 weeks before. All reminders arrive at the time you set in Settings.

Prezzy Premium

What do I get with Premium?

You can choose monthly, yearly or a one-off lifetime purchase.

How do I cancel my subscription?

Apple manages all subscriptions. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Prezzy Premium. You can also get there from Prezzy's Settings. If you cancel, Premium keeps working until the end of the period you've paid for.

I bought Premium but it isn't showing

In Prezzy, open Settings and tap Restore purchases. Make sure you're signed in with the same Apple Account you used to buy it. If it still doesn't work, email me and I'll help.

How do I get a refund?

Apple handles payments, so refunds go through Apple. Visit reportaproblem.apple.com, sign in, and choose the Prezzy purchase.

Your data

Where is my data stored?

Everything you add stays on your iPhone. Prezzy has no account and no server, and it doesn't use analytics or advertising. Read the full privacy policy.

Will my data move to a new iPhone?

Yes, if you set up your new iPhone from an iCloud or computer backup of your old one. Prezzy's data is included in your iPhone's normal backup. Prezzy doesn't sync between devices yet, so if you set up a new iPhone as new, your data won't come across.

How do I delete my data?

You can delete any person, occasion or idea in the app. Deleting Prezzy removes all of its data from your iPhone.